Business Analyst

• Document needs and objectives, current operational procedures, issues
• Develop detailed user requirement documents
• Prioritise requests from multiple sources
• Propose prioritisation of user requests
• Analyse systems/data products and processes to identify enhancement opportunities
• Guide documentation of specifications and interfaces between systems/data products
• Identify system/data products deficiencies and performance gaps
• Support the review of existing business processes to identify opportunities
• Identify options for resolution of system gaps
• Align system design with the needs of the users
• Prepare solution design specifications
• Support the preparation of solution proposals
• Advocate technical compatibility and user satisfaction
• Conduct change impact analysis
• Document system enhancements and detailed specifications
• Develop test plans and test cases
• Prepare test data to satisfy user acceptance test scenarios
• Document post-test evidence of expected results or defects
• Work with relevant stakeholders on user acceptance testing
• Support Planning of project timelines and resources needed
• Apply project management tools and processes to ensure project is cost-effective
• Prepare project status reports for stakeholders
• Follow best practices and frameworks for project implementation
• Schedule activities to drive deliverables toward meeting the overall project plan
• Work with users, technical staff and management to determine and resolve issues associated with project implementation
• Review work at critical milestones with team leader or sponsor to maintain their commitment and support
• Provide timely and accurate project progress information

• Bachelors in IT or related field preferred wth at least 3 years' experience in project management
• Knowledgeable in operations domain
• Proficient in Microsoft Project and/or other management software
• Organized and detail-oriented
• Skilled collaborator
• Excels in a high-paced work environment
• Strong communication skills both oral and written
• Ability to multi-task effectively
• Focused and supportive to management at all times
• Self-starter who works well independently
• Adaptable and calm under pressure
• Expert problem solver

Jobline Resources