Client Success New Markets / Malaysia
Ogury
- Singapore
- Permanent
- Full-time
- Support our local teams in their day-to-day challengesEnsure that our MY & ID teams always have the best understanding and knowledge of our technology
- Supporting them in some key client meetings and media recommendations to clientsManagement of the internal tools and platforms used by our partner teams and being a guarantor that those platforms/tools are updated 24/7
- Monitoring and analysis of campaign performances to ensure client satisfactionTroubleshooting, in collaboration with the AdOps and Support teams
- Support our local teams in the management of their portfolio's expansionManagement and tracking of campaigns rebooking & upselling
- Creation of best cases campaigns; best practicesParticipation in workshops and Quarterly Business Reviews with key clientsUpdating your knowledge of all Ogury's solutionsInsights Analysis for Client Recommendations
- Manage the post-sale process, encompassing campaign setup, pacing, and delivery, as well as identifying opportunities for increased revenue and analyzing results after the campaign.
- Drive retention through proactive engagement, data-driven strategies, and plans to ensure client satisfaction.
- You have a strong appetite for advertising, digital technologies, mobile ecosystemYou are rigorous, detail-oriented, comfortable with numbers and have strong analysis abilities & relational skills
- Pedagogue and patient, you are good at sharing your knowledge and have an appetite to educate otherYou already held a similar experience in an advertising agency/ Adtech company / Ad Network
- You always want to move forward, you are proactive in your job You are confident in presenting solutions in front of clientsYou are curious and always seek improvementYou are organised and patient