Legalisation & Admin Officer (11 Months)

Singapore
$2,390 per month
Permanent
Full-time

16 days ago

Job Scope:Legalisation (Main Task):- Ensure the accuracy and compliance of procedures prior to document authentication- Conduct thorough, multi-step verifications on Singapore Government-issued documents before processing them- Provide exceptional, responsive customer service to address inquiries, resolve issues, and enhance the overall customer experience- Assist customers and members of the public with online payment processes- Respond promptly to customer inquiries received through walk-ins and emails- Address customer challenges or concerns related to Certificates and document legalisation- Support counter operations by assisting with general and technical issues, escalating matters as needed before openingStakeholding (When required):- Administrative support (including data entry) to the team to ensure smooth and efficient daily operations- Maintain and update records in the Stakeholding System and SharePoint- Ensure timely completion and accuracy of assigned tasks.- Carry out additional duties as assignedWorking Arrangement:Contract Duration: 11 MonthsLocation: Coleman StreetWorking Hours: Mondays to Fridays (office hours)Salary: $2390/MonthJob Requirements:

Strong customer service orientation, complemented by excellent communication and problem-solving abilities.

Proficient in computer applications, particularly MS SharePoint and MS Office Suite, including MS Word and Excel.

Detail-oriented with a meticulous approach to tasks.

Able to work independently as well as a team player

Good communication and interpersonal skills

Training will be provided

EA License No.: 96C4864Reg. No.: R22110485 SHANICE LIM XIN NI

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