Senior Officer, Account Origination, Card Operations Processing Center
UOB
- Singapore
- Permanent
- Full-time
- Process customers' requests in the Card Services Financial Payment function, e.g Fund Transfer, SmartPay, Cashplus Instalment Loan, Cardholder Payment
- Complete all requests with accuracy and within the agreed Service Level Agreement
- Manage and resolve customers' and business units' feedback/complaints and queries promptly
- Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
- Support in digitization effort driven by the management and ad-hoc /admin tasks assigned
- Bachelor Degree with 1 to 3 years of working experience in Banking Operations
- Open to entry levels - training provided
- Meticulous and Proficient in MS Application
- Ability to adapt in fast paced environment
- Open to contract role