Director, APAC Solutions Consulting (Cybersecurity)

Mastercard

  • Singapore
  • Permanent
  • Full-time
  • 28 days ago
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, APAC Solutions Consulting (Cybersecurity)As a member of the Enterprise Cybersecurity Solutions Consulting team, you will be responsible for owning and managing all technical aspects of the pre-sales process for assigned territories. You will work closely with our Sales team to identify sales opportunities and determine appropriate strategy based on prospect requirements. As a Cybersecurity Solutions Engineer you will be responsible for demonstrating a high degree of sales acumen in support of sales strategy by leading more complex (technical) product demonstrations, managing RFP/RFI responses, and owning the overall technical validation process (which typically includes proof of concept engagements (POCs)) with the goal of obtaining or exceeding territory sales quotas.Your mission is to support sales efforts by providing subject matter expertise related to Enterprise Risk Management and Cyber Threat Intelligence solutions, specifically focused on the role that Mastercard’s Enterprise Cybersecurity Solutions play in helping prospective clients create a more efficient and effective enterprise risk management program.Company Background:
Mastercard Enterprise Cybersecurity Solutions is a rapidly growing segment of Mastercard Cybersecurity. We are focused on enabling organizations to dramatically improve their Enterprise Risk Management and Information Security programs.Mastercard Enterprise Cyber Solutions includes a growing suite of cyber and risk solutions with hundreds of customers across a variety of industries.Key Responsibilities:Primary technical sales support for commercial and for government organizations (national, state, local) across various countries in the region.Demonstrate a high degree of sales acumen and a mastery of the consultative selling process.Support sales team by performing complex product demonstrations, responding to technical questions and managing RFI/RFP/RFx responses.Own all technical interaction with prospective clients.Own the technical validation process (including Proof of Concept (PoC) engagements) and proactively drive prospect interaction.Provide product training, either online or in person, as needed to support sales prospects and production client onboardingWork with Client Success Advisor team to help ensure successful new client onboarding and solution adoption by managing customer implementation based on established customer onboarding processRespond to prospect and customer issues/concerns and coordinate escalation of issues with Operations, Technical support and other internal resourcesWork closely with operations/product support to ensure that issues are resolved, and resolution is communicated to appropriate customer contactsConsistently communicate with assigned sales team representatives to ensure prospect engagement is in line with desired sales strategyIdentify opportunities to improve customer-facing tools, documentation, and training materialsLead / role model / coach team membersKey Skills and Background:The ideal candidate is a self-starter, is passionate about technology and is willing to take the initiative needed to ramp quicklyExcellent organization and project management skillsMust have the ability to work independently in an unstructured, high-growth environment where priorities may change quickly based on shifting business needsMust be self-motivated and able to determine appropriate, specific activity and tasks based on high level objectives.Demonstrated understanding of IP networking and information security principlesBackground in Third-party risk management or cybersecurity consulting is highly preferredUnderstanding of cyber risk management and cybersecurity technologies (business and technical acumen)A successful candidate will demonstrate an understanding of common solution selling principles and implement those principles to build confidence with prospective clientsAbility to develop strong client relationships. Work involves extensive personal contact and frequent communication with others.Experience and EducationBachelor’s degree or equivalentExperience in consulting, sales engineering, or technical sales overlay roleExperience in information technology (IT), information security or third-party vendor risk managementExperience working with cyber threat intelligence solutions and/or exposure management solutions a plusPrior experience working in a young, high growth company environmentExperience with Salesforce.com or equivalent CRM systemsTravel: Up to 25% travelCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard