Digital Transformation Analyst

Istana Partners

  • Singapore
  • Permanent
  • Full-time
  • 1 month ago
Istana Partners is a majority-stake buyout private equity firm focused on Southeast Asia’s small to mid-market businesses, partnering with business owners and next-generation successors to drive the critical shift from offline to online — increasing topline revenue, reducing costs, and future-proofing operations.We back businesses at critical inflection points — whether navigating succession, scaling up, or systemizing operations — and partner with management teams to build leaner, more competitive companies by enabling digital channels and infrastructure.Our core expertise lies at the intersection of investment, technology implementation, operational improvement, and long-term value creation — underpinned by deep sector expertise.We focus on six value creation levers, working closely with business owners and management teams to implement change that drives real operational and financial outcomes: * Digital Strategy & Online Roadmapping – Aligning digital priorities with business goals, customer journeys, and growth stage.
  • Systems Implementation & Integration – Digitising core operations via ERP, CRM, POS, and workflow tools to boost scalability and efficiency.
  • Data & Analytics Enablement – Enabling real-time visibility and insights across financial, customer, and operational metrics.
  • E-Commerce & Digital Sales Infrastructure – Building omnichannel sales, owning first-party data, and improving conversion economics.
  • AI Enablement & Smart Automation – Applying AI tools where ROI is proven — from forecasting to content and customer support.
  • Change Management & Staff Upskilling – Embedding tools through SOP digitisation, staff enablement, and long-term adoption support.
Our team brings experience from both sides of the table: as investors in high-growth technology and as operators driving technological implementation across real-business environments.At our core, we align with business owners and mid-market leadership teams to build future-ready enterprises.Job DescriptionThe RoleWe’re looking for a highly capable, technically grounded Digital Transformation Intern who brings both implementation skill and business thinking. You will support and co-drive projects across multiple companies, helping them streamline operations, improve decision-making, and go digital — with real tools, real ROI, and real-world complexity.You will work closely with our founder and partner network to scope, design, and deliver digital transformation projects across our six core service areas.Key ResponsibilitiesYou will contribute directly across the following capabilities: * Digital Strategy & RoadmappingMap business processes, identify friction points, and help develop structured transformation plans tailored to SME budgets and growth goals. * Systems Implementation & IntegrationEvaluate, configure, and implement core business systems (ERP, CRM, POS); support integration, automation, and vendor management. * Data & Analytics EnablementBuild dashboards and data models that provide real-time operational and financial insights; use data to support decision-making and performance improvement. * E-Commerce & Digital Sales InfrastructureHelp deploy digital sales solutions (e.g. Shopify, mobile POS, CRM retention workflows), and connect these to backend operations and inventory tools. * AI Enablement & Strategic InnovationIdentify and deploy SME-relevant AI tools (e.g. content automation, predictive analytics) and ensure business alignment and ease of adoption. * Change Management & Staff EnablementDocument workflows, digitize SOPs, and create user onboarding materials to ensure adoption sticks across SME teams and owners.Who You Are
  • Post-MBA student, or pursuing/completing a degree idn Computer Science, Information Systems, or a related computing field
  • Prior experience in digital consulting, systems implementation, business transformation, or startup operations
  • Strong interest in working at the intersection of business, technology, and execution
  • Highly analytical, self-directed, and comfortable operating with ambiguity
  • Fluent in business language and technical detail — able to bridge founder-level conversations and implementation needs
Application InstructionsPlease apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

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