Head Host | Odette
The Lo & Behold Group
- Singapore
- Permanent
- Full-time
- First point of contact for guests; Greet guests promptly as they arrive at the restaurant
- Manage reservations through phone calls, emails, and other forms of communications
- Assist the Managers with seat plan arrangements for each service
- Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
- Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
- Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests' questions over phone calls, emails, and other forms of communication
- Go above and beyond to make someone else's day
- Are thoughtful and kind, while upholding high standards
- Own outcomes and drive solutions
- Are ever-curious and always learning