Cloud Technical Resident, Cloud Academy, Early Career (Vietnamese, English)
- Singapore
- Permanent
- Full-time
- Bachelor's degree in relevant STEM field (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience.
- Experience in Databases, Web Technologies, Machine Learning/AI, or Cloud Foundations (e.g., cloud computing, GCP, or similar) through certifications, internships, coursework, or relevant practical experience.
- Experience working in customer service, presenting to clients, or in a leadership role within a school or volunteer organization.
- Ability to communicate in Vietnamese and English fluently to support client relationship management in this region
- Experience developing programs/scripts in C++, Java, Python or experience in infrastructure/system administration.
- Experience building or troubleshooting websites or web applications using web technologies (e.g., HTTP(S), JavaScript, APIs, TCP/IP, DNS).
- Experience in systems software and algorithms, working with Linux/Unix. Experience in database design and SQL query construction.
- Experience leading entrepreneurial efforts, outreach within organizations, and/or in project/product/program management.
- Ability to adapt your message to stakeholders and present technical materials. Organizational, problem-solving, or troubleshooting skills.
- Help Google Cloud customers meet their business goals by providing strategic solutions and recommend digital transformation.
- Improve product feature offerings by providing customer feedback to internal cross-functional teams including Product Management and Engineering.
- Help develop recommendations for solution architectures and consulting services.
- Guide customers through the entire innovation lifecycle, building strategic roadmaps and driving achievement of key milestones.
- Solve customers' operational issues through problem solving and technical troubleshooting, while working with internal teams to drive resolution. Help customers get answers to product questions.