Service Sales Engineer

Atlas Copco

  • Singapore
  • Permanent
  • Full-time
  • 2 months ago
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Sales Engineer to join the team in Singapore - Compressor Technique Aftermarket Solutions. Customer centricity is at the heart of our operations; if you aspire to collaborate with a supportive team in a burgeoning market, reach out to us to explore a potential fit.About the Role:
  • Value selling of CTS products including AirPlan, Service Contracts and Fixed Price services (including competitor service)
  • Focus on identifying new business opportunities, growing and developing existing customers. Prepare and present quotes, proposals, pricing, credit terms, and renewal, extension, or alteration of service contracts to customers
  • Proactively update the machine installation to explore new potential for service sales and update the Install base strategy file to under and develop all existing customers
  • Plan and organize sales activities, solution presentation…etc. to find out customer needs and transform opportunities to orders. Thereafter to report sales activities timely and
accurately in C4C * Reaching sales and operational targets, according to created and agreed sales and action plans
  • CRM (C4C) Management - Keeping Leads, Opportunity, Appointments up-to-date
  • Build, maintain, broaden and strengthen good relationship with customers, and with the internal team. Establish rapport and maintain regular contact with existing and new customers
  • Utilize all Sales Tools provided by company to promote and market CTS products to achieve maximum potential growth for all customers
  • Cooperate with service operations team to achieve customer satisfaction
  • Share responsibility with Credit Department to collect and improve the performance of receivables & overdue
  • Compile and submit monthly reports on sales, lost orders, and competition to BLM monthly via the C4C platform
  • Perform other duties as assigned
What we are looking for:
  • More than 4 years experiences in after-market sales
  • Strong communication skills with both internal and external customers
  • Good English in both spoken and written
  • A good understanding of the sales process in Industrial Products with technical background and desire to build long term relations with customers and develop the territory
  • Must be able to work independently and as a team player
  • Must have compressed air system knowledge
Educational Requirements:
  • Degree or above, majored in mechanical engineer or equivalent
What you can expect:
  • A dedicated, interactive and supportive team, ready to welcome you
  • Regular engagement with your direct Manager, face-to-face
  • Training throughout your career
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco