Senior Director, Success Network Leader, APAC
ServiceNow
- Singapore
- Permanent
- Full-time
- You must exhibit excellent business literacy and acumen with the ability to build and articulate joint business value whilst interfacing at the senior management and C-level with ease.
- Adept at moving quickly between low-level execution and high-level strategic thinking.
- You must be able to engage in the most strategic, whilst executing in the very tactical as needed.
- Preferably, a good understanding and experience working with or within at least two of the partners listed
- Experience working directly for these partners is a plus as is prior direct selling experience.
- Superior relationship building skills across both internal and partner stakeholders creating win-win where possible.
- Representing the brand and interests of ServiceNow is paramount.
- Excellent executive communication and presentation skills.
- Proven track record of exceeding business performance objectives.
- Experience operating within the Enterprise software alliances or software consulting market a plus.
- Fast pace and high growth company experience a plus.
- High degree of business acumen with sales, marketing, and solution development – MBA or equivalent a plus.
- Capable of performing within a dynamic virtual team environment.
- Conflict resolution skills are essential.
- Develop and execute a joint business plan which drives all aspects of the partner relationship including; executive interlocks and cadence, solution and industry focus and investment, business development, enablement and certification plans etc.
- Present and promote the ServiceNow value proposition and its capabilities leveraging your extended team as needed to enable the partner to build a profitable and sustainable ServiceNow business by understand the value and investment payback.
- Driving your partners to grow their investment in ServiceNow focusses on the four C’s – Capacity, Capability, Competency and Customer Success.
- Achieve and exceed all business goals set in 2024.
- Source new opportunities for our sales team via your partner ecosystem and support them during the sales motion.
- Develop and execute capacity plans to assure partner is well positioned to deliver successful customer implementations with high degrees of customer success and satisfaction (certifications, project experience etc).
- Support joint sales pursuit activities.
- Develop and execute joint solution development plans with emphasis on targeting industry verticals and markets.
- Provide regular communication and transparency to promote the success of the partnership both internal and external.
- Regular business performance / relationship reviews with senior ServiceNow management.
- Act with integrity and respect for all.