(SGP-SINGAPORE) Delivery Manager - AML, Data Analytics and Automation, R&C Managed Services
Dow Jones
Singapore
Permanent
Full-time
2 months ago
Job Description:When you join Dow Jones you become part of one of the most dynamic news and information companies in the world. This position is part of DJ's Data & AI Group, which collects and integrates proprietary data and third-party licensed content, processing more than 500,000 articles a day from more than 33,000 news and business sources in 26 languages. Data & AI also provides equity exchange data from 43 countries and creates content on markets, companies and people to help users identify business opportunities and manage risk.Job SummaryThe position sits within the R&C Managed Services group, a team that offers screening and remediation services to our clients globally. We screen individuals and entities against Dow Jones Risk and Compliance content and/or Factiva negative news.The Delivery Manager, R&C Managed Services is an Entry Level Manager who prepares, executes and delivers screening and remediation projects to our clients and acts as a point of contact for Sales and our clients based in APAC, EMEA and AMER. You will work with project teams based in Europe and the US which requires you to collaborate with different parties across different time zones. This role requires a high level of ownership and independence, critical and creative thinking and excellent organizing and communication skills.You Will:Be a key representative of the R&C Managed Services team in dealings with clients, particularly strategic clients, working with partners in Sales and Product. Provide quotes and assist with contractual documents. Communicate regularly with stakeholders to gather feedback and arrange necessary actions/follow ups if needed.Liaise independently with the Automation and Reporting team of Dow Jones to develop learning about latest tools, adopt existing best practices or contribute to improving them, including solution design, development, validation and documentation practices.Design, develop and maintain optimized automation solutions that meet reporting or process improvement needs. Develop optimized scripts and visualizations that are fast and easy to comprehend.Manage a portfolio of solutions, work with multiple stakeholders and communicate progress and blockers with the project team and sponsors.Ensure that clients receive clear, responsive communication to queries relating to the Dow Jones screening, reviewing and proofing process and its content across the regions; and that requests from clients and potential clients are dealt with effectively, consistently and timely. Ensure the timely and successful delivery of our solutions according to customer needs and objectives and agreed timelines, as well as overseeing the entire screening life cycle of the projectTogether with the Manager, R&C Managed Services, work with Product for assessing product enhancements based on internal or client feedback. Review end-to-end processes to identify opportunities for improvement and automation.Support R&C team with translation services as and when required.You HaveExcellent English verbal and written communication skillsHands-on experience working with very large datasets, including statistical analyses, data visualization (QuickSight, Data Studio, Tableau, Power Pivot or Power BI), dashboard building, data mining, and data cleansing/transformation.Min 1-2 years of experience in SQL and Python with applications for data analysis.Practical knowledge of common storage options including JSONExperience with conducting data collection and analysis using Excel and Google SheetsHandled projects independently along with managing client/sales relationshipsA strong sense of urgency by responding immediately to escalated issues and rapidly changing prioritiesAbility to work in a deadline oriented environmentAn openness to different views and opinions and an appreciation for team diversityPreferred1-3 years work experience. Fresh Graduates with the required skills may also applyExperience with name (or transaction) screeningExperience with Factiva, Dow Jones Risk and Compliance (or similar products) are considered an advantageExperience with project managementKnowledge of other programming languages is a plus.Ability to maintain attention to detail and accuracy under pressure situationsMotivated, results driven and able to work independently and be part of a remote teamMust be a proactive self-starter who values personal accountability and ownership, and thrives, working under limited directionMust have excellent communication skills and the ability to effectively interact with senior managementStrong problem solving ability coupled with the ability to make decisions autonomouslyReasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Business Area: Dow Jones - Experience - Data & AIJob Category: Data Analytics/Warehousing & Business IntelligenceUnion Status:Non-Union roleReq ID: 39005
