Professional Services Consultant

Adobe

  • Singapore
  • Permanent
  • Full-time
  • 1 month ago
Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!Creativity for AllAdobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.We know that people are the differentiator in our business, and that's why we want to meet you.The OpportunityThe Adobe Professional Services Consultant role offers an outstanding opportunity to work closely with clients, understanding their technical and business requirements to implement Adobe Experience Cloud solutions that deliver maximum value. Your key objective will be to ensure successful project delivery for Adobe Experience Platform, Adobe Journey Optimizer, and Adobe Campaign solutions, while maintaining a high level of customer satisfaction.In this exciting role, you'll develop and apply best practices for integrating Adobe Experience Cloud into clients' ecosystems, deliver training and support to marketing specialists, mentor new consultants, maintain thorough documentation of solutions and integrations, and engage in ongoing education on emerging Adobe technologies and platforms.What you’ll do
  • Act as a domain expert in Adobe Experience Cloud, with a solid focus on Adobe Experience Platform, Adobe Journey Optimizer, and Adobe Campaign solutions.
  • Navigate complex project tasks, proactively addressing challenges including clarifying business requirements, optimizing performance, and integrating third-party products.
  • Deliver consulting services for projects leveraging Adobe Experience Cloud, assisting clients and partners with detailed architecture design, delivery execution, issue management, end to end testing and stakeholder engagement.
  • Facilitate customer discovery sessions, guiding clients in defining their business requirements and key performance indicators to help them derive the full value of their Adobe solutions.
  • Provide support to clients’ developers and third-party vendors throughout the implementation process.
What you need to succeed:
  • 5 years’ experience in IT consulting for enterprise SaaS solutions, with expertise in requirements definition, design, and implementation.
  • Proven track record in project delivery related to service/product development, implementation, and operations.
  • Familiarity with digital marketing solutions, particularly experience with Adobe Experience Cloud products, especially Adobe Experience Platform, Adobe Journey Optimizer, and Adobe Campaign will be a plus.
  • A results-oriented approach, responsiveness, a high degree of integrity, and a strong dedication to ensuring customer success.
  • Excellent creative and analytical problem-solving skills.
  • Genuine interest in emerging technologies and methodologies.
  • Passion for staying ahead of trends in digital marketing technologies.
  • Good interpersonal skills, presentation, and communication skills—both written and verbal.
  • Ability to learn rapidly, collaborate effectively within a team, and adapt to change seamlessly.
  • Bachelor’s degree or equivalent practical experience.
  • Travel required up to 50% of the time.
Special Consideration Given For:
  • Proficiency in SQL (Oracle, SQL Server, PostgreSQL).
  • Programming skills in JavaScript, Java, VB, C#, or PHP.
  • Familiarity with web technologies, such as HTML and CSS (a plus).
  • Experience with digital marketing technologies and large scale implementations.
  • Customer-facing experience in B2B environments.
  • Background in building enterprise databases.
  • Knowledge of operating web services.
  • Experience as a data architect or with data modelling.
Adobe for AllAdobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.Take the plunge and jump inLiking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Adobe is proud to be an employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call (408) 536-3015.

Adobe