Training Executive (Retail, In-House & Product Specialist)

• Working hours: Monday to Friday 9 am - 6 pm
• Work location: Central
• Up to SGD4500 + VB

• Develop a customized training and support program for retail store staff, adapting global strategies and content to align with the specific needs and objectives of the business.
• Collaborate with the Retail Management team to implement business strategies and drive sales and service goals through effective training programs
• Enhance the customer experience in stores by analyzing customer shopping needs, studying competitor practices, and improving the luxury service environment both within and outside retail.
• Promote and support the implementation of brand experience selling ceremonies in stores.
• Utilize and maintain the company's online learning platform to ensure the effective implementation of fundamental training programs, contributing to measurable impacts on sales and KPIs.
• Regularly visit stores to understand evolving in-store experiences, identify opportunities, and address considerations for implementation.
• Assist in establishing effective networks and mechanisms for training implementation, including store or regional train-the-trainer initiatives.
• Provide training support to the wholesale and distribution partner network as needed, adapting materials to meet their specific business needs.
• Collect and utilize relevant data and feedback for continuous improvement.

• Bachelor's degree and a minimum of 1-2 years of experience in training and development within the retail or hospitality industry.
• Demonstrate a high level of proficiency in creating engaging training content and learning tools.
• Exhibit strong written, and verbal communication and presentation skills.
• Able to develop and implement innovative approaches to training programs that produce measurable results.
• Skilled in strategizing, measuring impact, and making necessary adjustments to achieve defined objectives.
• Proficient in analyzing customer-related data to draw conclusions and provide improvement recommendations.
• Able to build effective cross-functional partnerships.
• Display strong organizational skills and the ability to manage multiple projects in a dynamic, fast-paced environment with shifting priorities.
• Luxury brand experience is considered advantageous.

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to lorwene.guzman@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Adecco