Account Manager

AKA

Singapore
Permanent
Full-time

13 days ago
Apply easily

Company DescriptionAKA is an award-winning communications agency based in Singapore. We are made up of over 50 individuals from a diverse range of backgrounds – big agency consultants through to in-house experts.Our team of seasoned comms professionals is skilled in delivering fully integrated brand campaigns to reach your stakeholders through the right communications channels – whether that is media relations, social media, digital marketing, strategic partnerships and/or internal communications.We are storytellers at heart, which is why our design and production team is made up of graphic and motion designers, video producers and editors. We are skilled at working alongside our design & production team to deliver fearlessly creative responses to communications challenges - always.Job DescriptionWe are looking for an Account Manager to join the AKA Asia team.Purpose of Role:

Master at taking projects from plan to execution
Gatekeeper
Manager of efficiency and effectiveness

Key responsibilities:Client Handling

Provide sound advice to clients on achieving PR objectives and goals
Put together a timeline of agreed activity for sign off by your Account Director and client
Set proper client expectations and develop achievable KPI’s
Maintain discipline in the team on delivery against agreed timelines
Maintain strong client relationships through regular contact (phone and face-to-face)
Monitor issues relevant to client’s business
Keep up to date on your client’s industr especially competitor activity

Working with the team

Ensure ongoing and strong dialogue with AD to ensure smooth running of account
Review all major deliverables from AEs to ensure quality standards and expectations are met
Mentor junior team to success by coaching them on both technical and soft skills – keep morale, motivation and confidence levels up

New business

Proactively pursue opportunities for account growth and new business
Play an active role in proposal development – turning insights into strategy, brainstorm, pitch document creation, presentation
Seek out opportunities to grow our business through Digital and Design

Stakeholder engagement (media, bloggers, influencers, employees, groups etc.)

Train AE on stakeholder engagement and help them establish relationships
Drive creation of materials for approval by AD
Track progress and suggest ways to improve efficiency and effectiveness
Liaise with senior stakeholder contacts and find networking opportunities
Facilitate meetings/interviews with key spokespeople
Prepare briefing notes and be responsible for follow-up actions

Digital and Design

Have sound and current knowledge of social media/digital platforms
Develop social media strategy and content plans
Leverage current events to identify social media opportunities for clients
Manage and own relationships with external partners to develop content
Showcase and propose how our design capabilities can help our clients

Financial and Administrative

Flag to ADs if current budgets don’t match as plans are being executed

QualificationsExperience:

4 -7 years in the PR industry
Excellent writing skills
Articulate in presenting ideas and plans
Participated in new business pitches
Managed (up and down) to deliver outstanding work
Shown clear ability to manage timelines and executions

AKA