Lead IT Architect, Microsoft
Singtel
- Singapore
- Permanent
- Full-time
- Play an active role in pre-sales activities by participating in client meetings, understanding their pain points, and proposing tailored Dynamics 365 CRM solutions.
- Collaborate with the sales team to develop compelling proposals and presentations that effectively communicate the value of our offerings.
- Act as a trusted advisor who consults with organizations and implementation team members to refine business requirements into a cost-effective, scalable & future proof solution
- Develop and present customized demos and proof-of-concepts to showcase the capabilities of the Dynamics365 CRM platform.
- Design and architect innovative solutions using Dynamics365 CRM to meet business requirements and deliver value to clients.
- Facilitate design decisions across development, configuration, integration, infrastructure, security, availability, storage, and change management
- Manage project delivery to ensure timely and high-quality outcomes, using Agile methodology and best practices.
- Collaborate with cross-functional teams, including developers, business analysts, quality assurance, and project managers, to ensure successful project delivery.
- Build and maintain strong relationships with client stakeholders, providing regular updates and ensuring their satisfaction throughout the project lifecycle.
- Provide guidance and mentorship to team members on Dynamics365 CRM best practices, project management methodologies and latest trends & innovations in the Dynamics 365 product
- Bachelor's or master's degree in Computer Science, Information Systems, or a related field.
- At least 10 years of experience in Dynamics365 CRM, with additional experience in project management & large-scale project delivery.
- Functional and technical knowledge of Power Platform, Dynamics365 apps, related Microsoft cloud solutions, and other third-party technologies
- Experience with configuring and customizing Dynamics365 CRM to meet business requirements.
- Strong understanding of Agile methodology and project management best practices.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.
- Ability to work independently and collaboratively in a team environment.
- Certifications in Dynamics365, project management, or related fields are a plus.