SAP BASIS/HANA SME Consultant

Shell Infotech Pte Ltd

  • Singapore
  • $9,000-10,000 per month
  • Permanent
  • Full-time
  • 2 months ago
SAP Basis Administration 8 + years of experience. SAP On Azure certification is must. BOBJ. SUSE Peacemaker cluster setup on Azure for SAP is must. SAP Basis Administration 8 + years of experience. Running SAP Landscape on Cloud (Azure/AWS/GCP) platforms. SAP On Azure certification is must Installation / up-gradation/ Migration / DMO migration of SAP Software (ECC 6.0, SAP NetWeaver 7.3 and above) Expert administration skills on PI, SCM, SRM, CRM, BW on HANA , BPC, NW JAVA, BOBJ, Solution Manager 7.1/7.2, FIORI DB2, HANA, Sybase ASE, Installation, upgrade and production Support, Backup/Restore/Recovery, good understanding of HANA Database concepts. Understanding and adherence of Project management & Quality Assurance Methodologies System Refresh, HANA DB performance tuning, SUM based SAP upgrades. SAP Performance tuning and optimizations EWA review and its suggestion implementation - SUSE LINUX / Cloud / VMWARE tools SUSE Peacemaker cluster setup on Azure for SAP is must Provide support services for customer environments Adhere to SLA response and resolution times and ensure cases are regularly updated Compliance to change management policy and processes Prepare customer incident reports & monthly customer reports Assist with management of problems and escalations Customer Service Retain ownership of customer issues until resolved, escalated or accepted by another individual Deal with customers in a professional and courteous manner which keeps them informed and offers value on a daily basis Display an understanding and involvement in a medium d customer or business unit within your team in the following areas: account knowledge, contact point, meeting attendance, document ownership Key Non-Technical Competencies (Communications) Is approachable and encourages interaction within the team, customers and other parties Provides information in a manner that others can understand Listens to others and asks appropriate questions to understand and solve the issues Able to communicate in a sensitive environment Team Dynamics Attendance and participation in team meetings Build technical competence within the team through coaching and training Assist new members to become familiar with the T- Systems and customer environments Work together with external technical groups in order to resolve customer issues effectively

Monster

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