Assistant Manager (NUHS@Home)
National University Health System
- Singapore
- Permanent
- Full-time
- Manage and optimize non-clinical support services across the organization
- Identify areas for improvement and implement best practices
- Process and Workflow Streamlining, including but not limited to:
o Develop and implement streamlined processes to enhance productivity and quality of care
- Collaborate with relevant pharmacy and allied health departments where needed for operational needs
- Support renovation projects related to physiotherapy and pharmacy facilities
- Assist in strategic planning for shift management and resource allocation
- Manage vendor contracts for Pharmacy and Allied Health equipment and supplies
- Conduct ROI calculations for new initiatives or equipment purchases relevant to allied health and pharmacy departments
- Oversee matters such as practising certification tracking and renewal
- Oversee financial operations related to non-clinical services
- Manage procurement processes, including vendor selection and contract negotiations
- Contribute to the organization's strategic planning efforts
- Develop alternative planning scenarios and assess their feasibility
- Evaluate and recommend new technologies to improve operations
- Conduct comprehensive feasibility studies for new projects and initiatives
- Provide data-driven recommendations to senior leadership
- Cluster-Level Harmonization: If applicable, lead efforts to harmonize processes and standards across multiple facilities or departments within the healthcare cluster
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- Minimum 2 years of experience in healthcare operations management
- Strong analytical, problem-solving and project management skills
- Proficiency in financial analysis and budgeting
- Knowledge of healthcare regulations and best practices
- Strong communication and interpersonal skills