Senior Client Executive

dentsu

  • Singapore
  • Permanent
  • Full-time
  • 2 days ago
The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.Job Description:Key responsibilities and accountabilities: (or 'Duties')Client & Internal Relationships:· Manage day-to-day client interaction· Manage expectations of clients and deliverables· Advice clients on best ways to integrate media into their advertising and marketing programs· Assist Director in growing business opportunities within current clients· Keep up with the latest trends in media· May be responsible for informing team/client of new opportunities or issues· Participate and lead, if appropriate, face to face client and vendor meetings· Build positive relationships with internal and external teams· Assess problems and concerns in a systematic, logical and rational manner· Proactively resolve issues, know when to and to whom to escalate· Provide guidance to team members nurture/promote team environment· May be responsible for constructing and delivering accurate, honest and timely performance management documents· Capable of managing multiple deliverables and ability to seamlessly transition among them in a timely and efficient mannerCommunications Skills:· Expresses oneself clearly and concisely in oral communications in English· Writes in a clear, compelling and concise manner· Organizes ideas and information logically and sequentially· Assists in the development of media/digital presentations and tactical POVs, as needed· Develop client reports that are clear, compelling and persuasive· Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.Media Skills:
  • Knowledge of local media, digital, SEM and social landscape and consistently keeps up to new digital trends
  • Knowledge of digital tools (LinkedIn, DV360, Google adwords, Meta etc)
  • Ability to understand and analyze digital data, review reports and set benchmarks
  • Ability to devise digital solutions as part of overall media strategies for clients
  • Support media and digital training for the team as necessary
Account Management Skills:· Able to guide and supervise planners to create and maintain media plan flowcharts and media buy authorizations based on clients various initiatives· Able to guide and supervise implementation and operational aspects of the business including digital ad serving, digital operations, finance operations and traditional media buying operations.· Able to coordinate with team, vendors, operation and external parties and deliver timelyQualifications:
  • University graduate
  • minimum 2 to 3 years of media planning/ digital experience
  • Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentum
  • Strong analytical skills, ability to relate results to client business objectives
  • Balanced ability to perform analytically and creatively
  • Media vendor negotiation experience
  • Digital Implementation experience
  • Well organized multi-tasker able to work independently
  • Good English and interpersonal communication, secondary language skills a plus
  • Good Team player
  • Detail-minded and able to work under pressure
  • Ability to work with numbers, Meticulous work
  • Comfortable to work with Microsoft suite such as powerpoint and excel
Location: SingaporeBrand: CaratTime Type: Full timeContract Type: Permanent

dentsu