Cloud Support Engineer

• Managing system in cloud environments in accordance with the project requirement and system support role
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments
• Monitor and analyse systems performance data, syslog, sosreport and tunes operating system (Linux and/or Windows) running in Cloud environment
• Identifying potential bottlenecks in applications' performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer's processes
• Manage the system patching and security hardening implementation
• Any other ad-hoc duties as required or assigned

• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience
• At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support
• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening
• Working knowledge and exposure in Identify and Access Management System will be given priority
• Automation, scripting experience with Linux Scripting will be an advantage
• Take initiative, upkeep responsibilities and has a sense of urgency
• Effective verbal and written communication skills
• Self-motivated, customer-oriented and a strong team player

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