Senior Executive, Patient Advocacy and Support Office
National University Health System
- Singapore
- Permanent
- Full-time
- Patient and Caregiver Advocacy
- Patient and Caregiver Support
- Patient Experience
- WE CARE Programme Implementation
- Coordinate and organize meetings and events
- Manage schedules and logistical arrangements for meetings
- Prepare materials and supporting documents for meetings
- Provide timely and accurate meeting minutes
- Ensure an efficient organization and storage of paperwork, documents and computer-based information
- Process IT, Finance and Procurement requests and claims
- Coordination of publicity & public engagement (e.g. update the dept's website, produce EDMs for events)
- Data organisation and management (prepare report submissions, support regular updates of the Dept's intranet site)
- Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
- Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events
- Degree in Business Administration or relevant fields
- Proficiency in the use of MS Office (Word, PowerPoint, Excel)
- Good verbal and written communication skills
- Able to work in a complex and fast changing organizational environment
- Prior administrative experience in a healthcare setting will be an asset
- Good interpersonal skills
- Strong planning and organization skills
- Good team player with strong collaborative skills
- Adaptive mindset
- Have a passion for patient and family-centred care and service excellence