
Sport Champion (Guest Officer/ Fitness Instructor)
- Singapore
- Permanent
- Full-time
- Attend to guest enquiry, handle public feedback, process refund and assist daily bookings of respective facilities.
- Perform daily reconciliation of accounts and ensure compliance to financial standard operating procedures.
- Enforce swimming pool rules and regulation to ensure water safety.
- Scan the water and surrounding areas to recognise signs of danger, unsafe behaviour and water conditions to prevent incidents.
- Support swimming pool pump room operations and work with Facilities Management team to ensure pump room equipment are functional.
- Assist in land rescue, through administering first aid/ CPR/ AED and care for the victim if required.
- Assist in the daily gym operations and provide guidance to part-time staff to ensure service excellence delivery.
- Conduct and simple fitness and exercise programmes.
- Support the planning of programmes and promote programmes and events happening across ActiveSG.
- Liaise with external instructor, ensuring adequate time is catered for members to sign up for programme.
- Prepare and set up venue prior to major events/competitions and ensure all facilities and equipment are ready for use.
- Performing any other ad-hoc matters.
- Qualification in Fitness Studies/Sports Management is advantageous.
- A valid Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) credential is advantageous.
- Customer-centric with excellent interpersonal and communication skills.
- Strong standards towards customer safety in line with our SOP.
- Able to perform shift work including weekends and public holidays.
- Well-organised and able to multi-task.