Learning & Development Specialist (6 Months Contract)

OCBC Bank

  • Singapore
  • Permanent
  • Full-time
  • 29 days ago
At OCBC, our greatest pride is seeing our people succeed. OCBC Campus contributes to this goal by pulling together the best minds to inspire a future ready workforce, while building a strong skill-first growth and mobility culture for our people!Future Smart was launched in 2018, with the aim to leave no one behind as OCBC grows and transforms. We focus on equipping employees with the necessary competencies so that they can be at their best in their current or new roles. Anchored on strong learning design and data, our learning solutions are carefully curated to ensure that it fulfils the needs of our business and our employees.We are looking for someone passionate in Learning & Transformation to join the OCBC Campus team! You will be exposed to the end-to-end spectrum of learning and human capital development, including but not limited to, learning design methodologies, curriculum development, learning analytics and more. More importantly, you will be meaningfully engaged and play a part in shaping the learning culture in OCBC.[Visit our Career Page to find out more: Careers at OCBC/ Follow us on LinkedIn and/or Facebook for latest updates]Specific Responsibilities:Reporting to the Future Smart Head, you are part of the Future Smart and Leadership team within OCBC Campus to curate and implement learning solutions. You will also support the Learning Business Partners to serve the learning needs for specific business units, enabling a skilled and competent workforce.1. Learning Solutions/Content Curation
  • Conceptualise, design, develop and implement learning solutions for Tech, Data, and Cybersecurity learning solutions, but not limited to these domains, ensuring they align with the objectives of the organisation.
  • Foster collaborative networks and strong partnerships with key stakeholders to create learning solutions that fulfils the objectives and competency requirements, as well as an impactful learning experience.
  • Stay updated on industry trends and advancements in the learning space, with a focus on Tech, Data and Cybersecurity to continuously enhance learning solutions.
  • Drive and implement strategic initiatives in promoting a culture of lifelong learning, supporting OCBC Campus’ vision of building a Learning Organisation.
2. Learning in the flow of Work
  • Lead the design and implementation of learning solutions that seamlessly integrate into employees' daily work settings.
  • Collaborate with business units to identify learning needs and develop gig-based learning opportunities.
  • Foster a culture of continuous learning by promoting the integration of learning into employees' workflow.
3. Programme Management
  • Oversee programme management and continuously seek and explore new approaches, practices and processes to improve the efficiency and efficacy of learning solutions.
  • Identify and track learning effectiveness and efficiency metrics.
  • Monitor and analyse learning data for trends and other relevant insights, providing recommendations, execution and evaluation of learning solutions.
  • Leverage the appropriate technology and digital tools as core enablers to optimise and enhance Learning Solutions, in order to create a digital first, high-performing future-ready organisation.
You may also be tasked to participate in new assignments/projects that supports the continuous alignment of human capital and corporate strategies.QualificationsKey Competencies & Traits Ability to work effectively with stakeholders, possessing strong communication skills to engage and influence stakeholders.
 Tech and data savviness. Is comfortable with technology and digital tools e.g. Generative AI, with the ability to distil data into insights to aid in decision making. Proficient in MS Office, in particular Excel and PowerPoint.
 Ability to connect the dots to develop a deeper appreciation of key issues and exercising good judgement to provide sound recommendations.
 Enjoy experimenting with ideas to improve work processes while managing risks and mitigating the potential impact of change on existing systems/processes.
 High degree of customer centricity to create learning solutions/content/ processes that foster good learning experiences.
 Project management skills in planning and managing projects to meet its desired outcomes; and ensure alignment of project to business objectives within agreed parameters of cost, schedule and scope covering development, implementation and/or maintenance.
  • Strong business acumen and the ability to connect current and anticipated business challenges with strategic HR/learning initiatives
  • Is an agile learner and self-starter, thrives in a fast-paced dynamic environment to make things happen.
  • Comfortable working on both the business-as-usual as well as new areas of work that does not have clearly defined scope.
Professional Experiences
  • Preferably 3-5 years of relevant Learning & Development experience or transferable skills in people development
  • Have exposure to business-focused human resource functions, with a good understanding of the impact and synergies between other HR processes and L&D offerings, such as talent development and performance development
  • Qualification and/or certifications in learning design, ACTA, IHRP, project management or process improvement (e.g. Six Sigma, Lean accreditation) etc. would be an advantage.

OCBC Bank