Learning & Development Specialist (6 Months Contract)
OCBC Bank
- Singapore
- Permanent
- Full-time
- Conceptualise, design, develop and implement learning solutions for Tech, Data, and Cybersecurity learning solutions, but not limited to these domains, ensuring they align with the objectives of the organisation.
- Foster collaborative networks and strong partnerships with key stakeholders to create learning solutions that fulfils the objectives and competency requirements, as well as an impactful learning experience.
- Stay updated on industry trends and advancements in the learning space, with a focus on Tech, Data and Cybersecurity to continuously enhance learning solutions.
- Drive and implement strategic initiatives in promoting a culture of lifelong learning, supporting OCBC Campus’ vision of building a Learning Organisation.
- Lead the design and implementation of learning solutions that seamlessly integrate into employees' daily work settings.
- Collaborate with business units to identify learning needs and develop gig-based learning opportunities.
- Foster a culture of continuous learning by promoting the integration of learning into employees' workflow.
- Oversee programme management and continuously seek and explore new approaches, practices and processes to improve the efficiency and efficacy of learning solutions.
- Identify and track learning effectiveness and efficiency metrics.
- Monitor and analyse learning data for trends and other relevant insights, providing recommendations, execution and evaluation of learning solutions.
- Leverage the appropriate technology and digital tools as core enablers to optimise and enhance Learning Solutions, in order to create a digital first, high-performing future-ready organisation.
Tech and data savviness. Is comfortable with technology and digital tools e.g. Generative AI, with the ability to distil data into insights to aid in decision making. Proficient in MS Office, in particular Excel and PowerPoint.
Ability to connect the dots to develop a deeper appreciation of key issues and exercising good judgement to provide sound recommendations.
Enjoy experimenting with ideas to improve work processes while managing risks and mitigating the potential impact of change on existing systems/processes.
High degree of customer centricity to create learning solutions/content/ processes that foster good learning experiences.
Project management skills in planning and managing projects to meet its desired outcomes; and ensure alignment of project to business objectives within agreed parameters of cost, schedule and scope covering development, implementation and/or maintenance.
- Strong business acumen and the ability to connect current and anticipated business challenges with strategic HR/learning initiatives
- Is an agile learner and self-starter, thrives in a fast-paced dynamic environment to make things happen.
- Comfortable working on both the business-as-usual as well as new areas of work that does not have clearly defined scope.
- Preferably 3-5 years of relevant Learning & Development experience or transferable skills in people development
- Have exposure to business-focused human resource functions, with a good understanding of the impact and synergies between other HR processes and L&D offerings, such as talent development and performance development
- Qualification and/or certifications in learning design, ACTA, IHRP, project management or process improvement (e.g. Six Sigma, Lean accreditation) etc. would be an advantage.