Consultant / Senior Consultant - Operations Transformation - SG
Deloitte
- Singapore
- Permanent
- Full-time
- Identify opportunities and define strategies for efficiencies in work process and innovative approaches to completing scope of work.
- Participate in team problem solving efforts and offer ideas to solve client issues.
- Conduct relevant research, data analysis, and create reports.
- Maintain responsibility for completion and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations' service delivery.
- Assist in proposal development, as requested.
- Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
- Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
- Understand how our daily work contributes to the priorities of the team and the business.
- Demonstrate strong commitment to personal learning and development.
- Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
- Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution
- Bachelor's or master's Degree in a business or finance discipline. MBA degree will be added advantage.
- 3 - 8 years of professional experience in a transformation or consulting role with exposure to the Financial Services industry.
- Relevant experience and skills in Transformation Management Support, Functional Supp-NCU/Migrations/Backlog, etc.
- Strong and demonstrated track record in management consulting with experience of engaging in business, operations transformation issues for clients;
- Experience and skills to drive insights, develop initiatives and engage stakeholders across different functions to set strategic directions and rationale that lead to operational change and execution
- Willingness and ability to take initiative and learn independently;
- Emotionally intelligent: high ability to build strong relationships that inspire openness and trust; to collaborate in teamwork settings with colleagues and clients; and to balance inquiry and advocacy in all personal interactions;
- Comfortable with working on difficult issues where there can be no definitive “right” answer; patient in the face of uncertainty, complexity and ambiguity;
- Capable of working on multiple, overlapping tasks in a fast-paced environment;
- Willing to work in fast-paced and, at times, high pressure entrepreneurial environment
- Team player with excellent written and verbal communication skills.
- Must have full travel mobility and the right to live and work in Singapore