Onsite IT Specialist (End-User Support, Manufacturing Plant)

Triton AI

Singapore
$54,000-75,000 per year
Permanent
Full-time

17 days ago
Apply easily

Plays a crucial role in providing technical support and expertise to ensure smooth operations of IT systems within the manufacturing plant.

Up to $6000 + Fixed Allowances $220
Permanent Role with AWS and Variable Bonus
MNC Manufacturing Company located at Jurong Island

Career Prospects:As an Onsite IT Specialist, you'll have the opportunity to:

Gain in-depth experience in managing and supporting IT systems within a manufacturing environment.
Collaborate with a diverse team of IT professionals and stakeholders across different disciplines.
Further develop your technical skills through exposure to advanced technologies such as Azure cloud, Power Automate, and Power Apps.
Take on leadership roles in managing on-site projects and driving IT initiatives to enhance operational efficiency.
Expand your professional network and grow your career within a global organization.

Key Responsibilities:

Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
Communicate effectively with a diverse range of users and peer groups across different disciplines.
Enforce IT policies and influence users to adhere to established standards.
Keep employees informed about IT-related progress, issues, and improvements.
Conduct root cause analysis and actively share knowledge with global colleagues.
Support network and regional systems for process automation and local databases.
Work on-site projects, ranging from infrastructure upgrades to core service changes.

Requirements

Degree in a related field with Cisco Associate certified (CCNA).
Minimum 7 years of technical IT Support (level 2) experience.
Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
Ability to work effectively in a multicultural environment with IT contacts across the region.
Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

This role demands a proactive individual with strong technical skills, excellent communication abilities, and the capacity to adapt to dynamic IT environments while ensuring high-quality user support and system performance.If you're ready to take the next step in your IT career and make a significant impact, apply now at weiyan@triton-ai.comReg No. R1983718Triton AI Pte LtdLicense no. 21C0661

Triton AI