Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS - OperationsManagement Level Intern/TraineeJob Description & Summary At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.The Operations and Change Management (OCM) team supports all Firmwide Corporate Service departments to improve the quality of the service by streamlining and automating connected processes as well as supporting the implementation of best-in-class business applications such as Workday, Salesforce, etc. The OCM team operationalizes the data strategy for the Information Solutions Board.About PwCAt PwC, the future of work looks a lot like you — be part of a diverse community where people with varied skill sets, personalities and backgrounds come together to solve important problems. Powered by technology and human ingenuity, we provide opportunities for you to grow as an individual, build sustained relationships and to make an impact in a place where people, quality and value mean everything.The Operations and Change Management team drives and supports in-house transformation projects that would impact the firm and its employees.In this role, you will:Understand the business, user needs and translate them into communication materials for effective messagingAssist in creating internal communication materials to engage with users to drive change adoption. This includes user guides, FAQs, training materials, SharePoint sites, infographics and emails where appropriate.Learn the different techniques to gather user feedback to better understand needs and adjust communication plan accordinglyLearn how to liaise, communicate and manage stakeholders from various departments and functional teams to achieve change goal to a satisfactory levelEligibility:Keen to develop themselves in the profession of change management and internal communicationsArticulate communication and writing skillsTeam player who is motivated, enthusiastic, confident and eager to learnHighly organised with effective time managementAble to work independently and complete tasks within the deadlineProficiency in Microsoft Office tools (i.e. Word, PowerPoint, Excel)Basic design skills, Canva video editing experience would be an advantage. Candidates may share their design portfolio as part of their applicationEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well BeingDesired Languages (If blank, desired languages not specified)Travel Requirements 0%Available for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date
