To be the first point of contact for both customer and factory on commercial-related issues. Account Manager to drive the commercial team to answer to quote requests and resolve Purchase Order (PO) related issues.
To take charge of request for quotation (RFQ) from customer to ensure customer satisfaction both internal and external
Trigger RFQ process once request from customer is received. Share customer BOM and drawing package to costing team. Upon completion of budget, prepare the quote based on agreed cost model.
To ensure Purchase Order (PO) accuracy and launching it to factory per customer need dates
To have margin management in place to ensure project with no margin loss issue.
To ensure deliveries are schedule in accordance to customer need dates for good on time delivery (OTD) performance
To manage Return Material Authorization (RMA) return to ensure there are no outstanding commercial issue.
Support and participate in company continuous improvement program.
Requirements
Degree in Engineering/Business or other relevant qualification.
Minimum 2 years of experience in a managerial role in account management in the manufacturing industry.
