Accounting Officer (Accounts Receivable)

• Ensures accurate posting of GIRO, cash and cheque remittance as per bank statement (List of Giro and List of Remittance).
• Processes credit card charges for Room Reservations and Food and Beverage departments.
• Daily posting on deposit payment collected for wedding, accommodation, event and F&B.
• Billings are accurate and sent out within 48 hours of checkout
• Reconciles all credit card charges and resolves any credit card disputes and charge backs.
• Daily checking on no show report and cancellation report and do the necessary charges if required.
• Validate on weekly commission report to be sent to FASTCOM.
• Ensures daily carpark revenue are posted and reconciled.
• Issues invoices and debit / credit notes in an accurate and timely manner.
• Attends to guests' enquiries and disputes on billings and invoices.
• Ensures that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensures the operation procedures are in accordance with PCI-DSS compliances.

• Attends to colleagues queries promptly.
• Consistently offers professional, friendly and engaging service.
• Co-ordinates with various departments to ensure proper documents submission.
• Uses a Heartist® approach - makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

• Ensures to produce quality work at all time.
• Adheres to all timeline set.
• Builds strong relationship with team member.
• Builds a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and plays an active role in maintaining strict adherence to PCI-DSS compliances.

• Maintains collaborative working relationship with all colleagues.
• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in colleagues' handbook.
• Understands emergency procedures, health and safety requirements.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel's Corporate Social Responsibility efforts.

• Basic Accounting knowledge or Certificate in Accounting / London Chamber of Commerce and Industry.
• Minimum of 2 years of relevant experience in the hotel industry.
• Strong working knowledge of Microsoft Office and Opera Cloud.

• Good interpersonal skills with ability to communicate with all levels of employees.
• Communication skills in English spoken / written.
• Ability to work effectively and contribute as a team.
• Multicultural awareness and be able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• Sense of urgency.

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit - Dental/Optical/Vacation Expenses/Children's Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Accor