
IT Business Analyst
- Singapore
- Permanent
- Full-time
- Collaborate with business units to align their strategies with IT capabilities, driving business outcomes through technology-enabled solutions.
- Configure business systems to meet business and system requirements, ensuring optimal functionality and user experience.
- Conduct impact assessments, data analysis, and data modelling to prepare business decisions and drive process improvements.
- Develop detailed specifications for migrations, interfaces, and reports, and ensure quality assurance of IT business solutions.
- Work closely with the test team to achieve comprehensive test coverage and provide level 3 support for complex system issues.
- Create release notes, user guidelines, and training materials for business applications, and provide training to IT staff as part of knowledge transfer initiatives.
- Tertiary qualifications in IT, (Re-) Insurance, Finance, or a related field.
- At least 5 years of experience in business analysis, with a focus on financial services or insurance (experience in reinsurance, actuarial, and administration projects is highly valued).
- Experience working in or supporting Asian markets (Japan, China, Hong Kong) and proficiency in the relevant languages will be an advantage.
- Business analyst certification (e.g., CBAP, CCBA) and familiarity with project management methodologies (e.g., PMBOK, Agile, ESSUP) is a plus.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project) and SQL, with the ability to quickly adapt to new systems and tools.
- Strong interpersonal and communication skills, with the ability to engage and influence multiple stakeholders.
- Excellent problem-solving and analytical skills, with a proactive and solution-driven approach.
- Familiarity with global reinsurance administration systems (e.g., FS-RI, GDW), data management, life systems, and accounting systems.
- Knowledge of IT service management frameworks (e.g., ITI)
- Flexible and hybrid working arrangement
- Generous annual leave allowance
- Comprehensive dental, life and health insurance coverage