Officer, Guest Service

Central Region, Singapore
Permanent
Full-time

6 days ago

About UsCapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.Job DescriptionYou will:· Assist residents with check-in and check-out procedures· Ensure all residents are attended to at the Front Desk· Issue apartment access key cards· Attend to and anticipate all residents' queries and needs· Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements· Manage residents’ accounts, information and apartment availability in the system· Perform simple bookkeeping· Make and confirm reservations· Assist with the onboarding process for new employees· Respond to all queries through walk-ins, emails and calls and assist with requests· Handle and record resident feedback and complaints, referring them to supervisors and managers· Receive and convey messages to residents promptly· Handle the safekeeping of cash and residents’ valuables and belongings· Perform related tasks as assignedJob RequirementsYou have:· 1-2 years of relevant work experience preferably in the hospitality industry· Entry level candidates who have attained a ITE or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply· Service-oriented· Passion in learning a variety of tasks, including handling paperwork· Willingness to perform shiftsBenefits

Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences-
Strong advocate of staff volunteerism
Wellness programmes

Closing Statement:At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.

CapitaLand

Apply Now