Business Analyst, Project Leadership
Singtel
- Singapore
- Permanent
- Full-time
- Gather, analyse and formalise user's business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
- Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
- Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
- Make changes to configurable items, which include hardware, software, documentation, etc.
- Participate in Coding and Code Review.
- Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
- Prepare user manual and operations manual, and plan & facilitate training of users and operators.
- Provide post implementation support (including production support and service requests).
- Escalate and discuss critical issues such as scope creep with the relevant managers.
- Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
- Typically 2-4 years IT working experience
- Possess relevant system development / maintenance experience using Java-related technologies
- Good understanding of Software Development Life Cycle (SDLC) processes
- Ability to produce specifications for documentations and implementations
- Experience in IT business analysis techniques
- Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
- Ability to lead, develop and maintain respectful and trusting relationship
- Proficient in written and spoken English
- Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
- Able to travel as required
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.
We're here to make the extraordinary happen.
Find out more at ncs.co and our LinkedIn career site.
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