Operations - Wealth Management - KYC Associate
JPMorgan Chase
- Singapore
- Permanent
- Full-time
- Primary interface to stakeholders (Compliance, Quality Control, Banker/Banking Team, LOB Operations, etc), which requires the highest standards of customer service in order to provide clear transparent communication (articulating requirements, time commitments, challenges, facilitating issues/queries, and eliminate roadblocks).
- Conduct in-depth reviews of the client profile and comprehend/analyze the AML-KYC risks. Succinctly articulate gaps requiring Banker/Client resolution and escalate potential risks/issues.
- Document and update the client KYC record with high quality, meeting timelines in advance of due date
- Work with the Team Lead to identify improvement, provide SME/technical support across own/broader team
- Act as a role model to drive high quality output. Provide guidance/training to team members to foster an environment of continuous improvement and high performance.
- Understand the firm's KYC requirements inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
- Keep informed of changes to processes, procedures, and regulatory updates; and utilize the information to contribute ideas and participate in efforts to enhance service delivery and improve operating model/systems
- Make decisions that are effective and well-grounded based on guidelines, policies, and insights
- Bachelor's Degree in Finance, Economics or other related disciplines
- At least 4 years of KYC or related experience, with strong understanding of KYC, AML and regulatory requirements (i.e. Hong Kong Monetary Authority (HKMA) and Monetary Authority of Singapore (MAS))
- Candidate must have experience covering either Corporate, Banks, Trusts, Funds, NBFIs, NOAHs, Regulated Pension clients
- Must be able to work independently and as a team, to contribute effectively under fast-paced environment with strong sense of ownership and responsibility.
- Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders, with the ability to handles escalations and drive to resolutions.
- Strong research, analytical and comprehension skills, with ability to critically analyze client risk / controls.
- Ability to quickly grasp/learn concepts, procedures and use it to identify & drive improvements in process/systems
- KYC experience within the Wealth Management sector
- Fluency in written/spoken Mandarin