International Services Manager, Client Acquisition and Direct Sales Team - Wealth & Personal Banking

HSBC

Singapore
Permanent
Full-time

1 month ago

Job descriptionSome careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.We are currently seeking a high calibre professional to join our team as an International Services Manager, Client Acquisition and Direct Sales Team.Principal Responsibilities

Identify, curate and implement changes that would improve the customer onboarding experience
Work collaboratively within internal and regional stakeholders to ensure operational effectiveness
Work closely with the International Banking Centre team in Bangalore and Guangzhou to support client onboarding related issues
Maintain a high standard of operational and risk compliance by ensuring that standards and workflow are in continuous adherence to Group Standards and local regulations
Achieve a high service standard with efficiency and quality service to both local and global stakeholders
Provide administrative and logistic support on International Services whenever required

Requirements

Minimum Diploma or Degree holder with relevant experience in a retail banking environment
Good stakeholders management skills
Good knowledge of Microsoft Office
Possess excellent interpersonal and communication skills
Able to work independently and under minimal supervision
Good command of spoken and written English, Mandarin

To be considered for this role, the relevant rights to work in Singapore is required.You’ll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC

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