Monitoring Specialist

• Perform monitoring activities using tools provided as well as reviews of transactions flagged out
• Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
• Handle ad hoc duties as required

• Minimum 1 year of experience working in an administrative role
• Minimum education level: N levels subject to working experience
• Fast learner and good team player
• Demonstrates good communication skills and comfortable to work in a fast-paced environment

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