
Manager (Payroll, Benefits & Service Conditions Management)
Inland Revenue Authority of Singapore
- Singapore
- Permanent
- Full-time
- Oversee all aspects of payroll administration, including co-ordinating with payroll vendors and different stakeholders to support the remuneration schemes in the organisation.
- Design and administer non-monetary compensation/ benefits package that meets employee profiles and organisation's budget, and which are aligned to the organisation's brand and employee value proposition.
- Deploying analytic tools to predict employee trends, measure the impact and relevance of IRAS' benefits, and recommend appropriate policies.
- Administer employee benefits, policies and procedures on IRAS employment terms and conditions (e.g. code of conduct, retirement/resignation, flexible employment) effectively, including communicating key points of, and rationale behind HR policies and processes to employees and line managers.
- Identify, evaluate and effectively harness and implement potential technology and digital/AI/data analytics or automation tools to improve HR processes and systems to achieve greater efficiency and synergy across teams.
- Consolidate and analyse statistics in support of the agency's decision-making process.
- Support line departments to achieve their objectives in their transformation journey.
- Be the voice of the stakeholders and provide regular feedback/ ideas to improve user experience and ensure consistent value propositions across multiple user-groups and contact channels.
- Identify opportunities and apply knowledge of relevant technologies (e.g. RPA, data analytics) or methodologies (e.g. BI & Design) in the form of projects/other interventions across branches/divisions to improve user experience or streamline processes.
- Participate and contribute in key activities and milestones in the implementation of digital/AI/data analytics projects.
- Plan continuous work improvement activities and performance improvement strategies.
- Background in Human Resource or a related discipline, with prior experience in Payroll, Benefits and Service Conditions Management
- Possess a good understanding of the total benefits framework and policies as well as industry trends and best practices
- Excellent presentation, written and verbal communication skills
- Self-motivated, resourceful, independent and a team player
- Creative and willing to challenge status quo