Operation Mgmt Officer
- Singapore
- Permanent
- Full-time
- Singapore - Central Singapore - Singapore
- Singapore - Central Singapore - SINGAPORE
- Coordinate with clients and update operation calendar accordingly for all Project Governance Meetings like Operation Management Committee (OMC), Project Steering Committee (PSC), etc.
- Collate and compile the corresponding presentation deck for each Project Governance Meeting.
- Plan for internal review meeting in preparation for each Project Governance Meeting and secure the time of all required participants.
- Take minutes for these internal meetings and note all amendments required on the presentation deck. Coordinate for amendments to be done and compile the updated slides prior to attending the correspondingly Project Governance meetings..
- Record the Project Governance Meeting meetings
- Prepare and submit approved minutes for these correspondingly Project Governance meetings within the stipulated timelines.
- Track and proactively monitor action items discussed in client meetings till completion.
- Contractual Deliverables: Arrange for meeting with the client and internal owners to review action items on contractual deliverables.
- Update client's PMO tracker on action items with daily/weekly progress of these action items.
- Response to client when they communicate via Microsoft Teams message or Outlook email.
- Keep track of compliments and complaints for each month and update accordingly within presentation deck for relevant Project Governance Meeting.
- Maintain a centralised list of compliments and complaints from customers, perform analysis and identify areas with the most complaints
- Singapore - Central Singapore - Singapore
- Singapore - Central Singapore - SINGAPORE
- Singapore
- Singapore - Central Singapore
- Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE