Assistant Manager - Operations (Stars)
ST Logistics
- Singapore
- Permanent
- Full-time
- Review plans to resolve fuel quality issues
- Propose corrective action if lab reports show deficiencies in fuel properties
- Review operational plans for loading and unloading of fuel
- Trigger and conduct investigation if fuel gain/loss exceeds prescribed tolerance level and propose get well plan
- Review fuel demand forecast
- Review operational plans for top up of refueller
- Review operational plans for aircraft defueling and refuelling
- Review operational plans for fuel bridger and aviation specialised vehicles (ASV) to ensure efficiency
- Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
- Establish maintenance action plans for in-house facilities and vehicles
- Review plans for housekeeping
- Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment
- Operationalize new base/projects to ensure smooth transition/ implementation
- Review plans to mitigate identified risks and business disruptions based on team's operations
- Review briefing content, including planning of safety knowledge and new safety requirements
- Co-Chair monthly ops, deployment exercise and safety briefing
- Endorse quality and safety reports and review action plans to address QHSSE lapses as part of safety conversation
- Review Standard Operating Procedures (SOPs) to meet regulatory requirements
- Manage escalation of customers' complaints and establish processes to prevent similar recurrences of customer complaints
- Review the daily and monthly management reports to ensure that reports capture strategic work done and anticipates and resolves concerns of customers
- Compile customer survey data and draw insights from customer data for future engagements and further enhancements
- Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
- Conduct manpower planning to optimise operational efficiency
- Forecast capital and operating departmental budget
- Review and approve purchase requisition based on financial allowable limits (FAL)
- Ensure timely security clearance of staff
- Lead implementation of department's recruitment and retention efforts
- Degree with operation management skills preferred.
- Prior experience in Aviation industry is preferred
- MS Office - Excel, Words and PowerPoint