House Porter

Singapore
Permanent
Full-time

19 days ago

Job Category: Hotel-Room ServiceJob Description:Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong.You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can:

Reports damage or malfunction in hotel rooms to superior

Attends meetings and training sessions as required

Liaise with Executive Housekeeper / Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

Ensures guest services specified by superiors and guests requests are promptly and courteously met

Delivery on time guest request to ensure follow hotels standards.

Carry out valet services when required including delivery of linen or processing laundry orders

Counting of linens delivered from vendor to ensure all in orders.

Delivery of amenities from store to pantry

Delivery of amenities to guest according to brand standard requirement set

Replenishing of guest supplies

Washing of Bed Linens

Maintains a section room report

Maintains a daily room checklist

Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

Maintains equipment in proper state of cleanliness and repair

Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

Maintain Hotel information to be able to provide information to guests

Assist guests and escort them to locations within the hotel at their requests

Works in line with business requirements and in accordance to brand standards

Adheres to personal grooming and hygiene standards

Respond to emergencies effectively and efficiently

Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

Reports and submits lost and found articles to superior immediately

Reports guest complaints to superior immediately

QUALIFICATIONS AND REQUIREMENTS:Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

Duty Meals
Birthday Off
Medical Benefits
Flexi Benefits
Insurance Coverage
25-50% F&B Discount at restaurants within IHG Hotels
Special Employee Rate at all IHG Hotels worldwide
Room to Grow Opportunities

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.And because the Hotel Indigo & Holiday Inn Express brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.So whoever you are, whatever you love doing, bring your passion to Hotel Indigo & Holiday Inn Express and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?About the Team:Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.Bring your story, to inspire new ones.

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