Senior Network Engineer
Great Eastern
- Singapore
- Permanent
- Full-time
- Manage (add, maintain and decommission network devices when required)
- Monitor the health of network devices
- Provide technical assistance, support and remediation across all the network devices
- Manage and Backup configuration files and settings
- Analysis of infrastructure and capacity planning for future projects/growth.
- Apply patches, firmware upgrades and bug fixes necessary to maintain the safe and reliable operations of the network infrastructure and devices
- Facilitating meetings with various technical teams as well as third party vendors.
- Plan and lead network performance, stress and other testing on the network infrastructure landscape.
- Work with the infrastructure teams to ensure 100% system uptime and availability
- Manage and execute system/application installation, patching, rollouts, releases and upgrades
- Troubleshooting and resolving network infrastructure related issues
- Maintain inventory list and network devices, network topology documentation
- Manage and maintain the enterprise monitoring system for network devices
- Adhere to GEL operation processes and procedures, aligned to the GEL group’s processes and standards, (ITMP, ITSS, TSS and etc)
- Manage and maintain the network devices to meet SLA
- Manage and maintain network connectivity links
- Work with vendors, partners and service providers to maintain SLA, resolve issues and assess root cause for remediation
- Participate in GEL DR and BCP planning, exercises and execution
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.
- A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
- At least 5 years relevant experience successfully managing and deployment of network solutions or IT systems implementation and integration.
- Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
- Excellent network troubleshooting skills using various devices, brands and toolsets.
- Strong technical understanding of any three of the following:
- Networking and TCPIP
- Routing and Switching
- IT Security devices, including firewalls
- CASB solutions
- Network Access Control Solutions
- Load balancers
- Link load Balancers
- Intrusion Prevention Systems or Intrusion Detection Systems
- Monitoring and alerting solutions
- Network authentication solutions
- Ability to understand business processes and financial functions a plus
- Strong oral and technical documentation skills
- Experience with leading performance, stress and capacity testing is a plus.
- Analytical and intuitive to recognize non-performing or/and to realize the broader implications of project success or failures from the interdependencies in the portfolio
- Excellent communicator with strong influencing skill set and able to manage conflicts.
- Team player who can lead in brainstorm session with peers to problem solve and make decisions
- Self-driven with a positive attitude to champion for culture change management initiatives within IT and with interfacing Business stakeholders
- Ability to motivate and enthuse mixed teams to ensure Service delivery and maximise the customer’s experience.
- Ability to work with virtual teams from Indonesia, Malaysia and Singapore.
- High level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.