Manager, Retail & Lifestyle (Leasing)
- Singapore
- Permanent
- Full-time
Overview: Develop an effective Lease Management Plan to optimize sales, deliver service and operational excellence to ensure tenants viability.1. Sales/ Revenue Growth/ ReportingMonitor GTO submission, rentals and arrears payments from tenants. Work with Finance and Legal to issue reminder letters and legal letters respectivelyPrepare and analyse monthly reports of MWW tenants' GTO Sales Performance, and management reports and decks as requiredAnalyse tenants' sales performance business sustainability and viability and evaluate requests for rental reprieve, as required. To pay close attention to tenants with poor sales performance and flag them out to management if there are signs of premature terminationResponsible in lease revenue/ CAPEX/ OPEX budgetingMonitor submission of audited sales reports by tenants and ensure that they are submitted in a timely manner, failing which adequate chasers will have to be given. To handle adjustment of audited sales, as requiredUpdate tenants on large group bookings at BP and RFN on a fortnightly basis, to allow tenants to better plan inventories2. Marketing/ Promotions/ Quality ServiceOnboard tenants onto Mandai's marketing campaigns, secure promotion mechanics/ discounts and marketing collaterals for uploading onto websites/ digital screens/ app etcPartner with tenants to implement new initiatives and co-create marketing campaignsReview and improve tenants' offeringsBuild excellent landlord-tenant relationships through engagement3. OperationsManage day-to-day operations matters from circulars, event sales and feedback management, system/ SOP improvements, resolving store issues (technical/ non-technical)4. Lease Renewal/ Premature Termination of Lease
- Manage and negotiate lease renewals of existing leases
Overview: Develop a comprehensive Place-Making Strategy to place-make Mandai Wildlife West as a known vibrant public node and attract footfall into the area. Implement new initiatives with internal stakeholders to make MWW more welcoming through physical/ hardware improvements and software programming.1. ProcessDevelop leasing strategy, market/ prospect and lease new/ existing spacesSet up sales and revenue monitoring and reporting flow2. PeopleWork closely with the following groups of internal stakeholders:FinanceEnsure GTO submission from tenants to facilitate timely billing from FinanceMonitor audited sales reports submission from tenants and adjustment of audited salesSales and Marketing/ Digital & Data/ Events & ProgrammeProvide support to marketing campaigns via tenants' promotionsObtain information for communications to tenantsProvide brief for team to assist in generating KVs for marketing purposesProject TeamObtain and clarify plans, drawings, provisions, perspectives of the new spaces for the purpose of marketing to prospectsLegalConsult team for situations related to tenants' breaches of contract (eg. Rental arrears, premature termination of lease)Job Requirements:Good Business Degree or the equivalent; relevant qualifications in Real Estate, Consultancy, Asset Management, Marketing or Business / Administration / Management related disciplinesAt least 7 years of experience in:managing contracts (e.g. lease documentation, pre-qualification & tender documentation, consultancy and fit-out services) and knowledge of F&B and retail businessesretail planning & leasing, retail management, retail operations and business developmentStrong negotiation skills are essentialStrong strategic capabilities combined with good analytical skillsKeen eye for details, driven, resourceful and assertiveGood interpersonal, communication and stakeholder management skillsSelf-motivated, able to work independently and in a team, in a fast-paced environmentGood command of written and spoken EnglishStrong Microsoft Office knowledge, especially excelSpecialization : Retail
Type of Employment : Permanent
Minimum Experience : Not Required
Work Location : Singapore Zoo