Manager/Senior Assistant Manager, Learning System, RHSO
National University Health System
- Singapore
- Permanent
- Full-time
- Defining the strategy and roadmap for RHSO's learning management system and needs based on the Key Outcomes (KOs) and charting overall direction (vis-à-vis product road mapping) for the learning management system in consultation with System Lead and the System Owner
- Leading the efforts in procurement, contract review, data protection for the learning management system
- Supervising, supporting and working with Learning System Support team in day-to-day and operational work, and in engendering a pleasant and efficient working culture
- Leading Learning System Support team in working towards the KOs
- Liaising and working with stakeholders in onboarding of new course administrators, course development and course enrolment
- Developing new use cases for the learning management system, such as in the research and development of new courseware
- Developing, enhancing, enforcing and reviewing processes/workflows to guide the operations of the learning management system
- Conducting regular user interface/user experience (UI/UX) reviews
- Liaising with the vendor on any system improvements/enhancements and any other applicable communication e.g. supporting the vendor in conducting a system usability review
- Growing in his/her role as team lead (s)/product manager (s) with the organization
- Relevant qualifications in a related field
- Relevant working experience in product management for IT or learning management systems (1 year min), with previous deployment of educational IT resources as a plus
- Relevant leadership experience
- Experience in managing interactions and integration across different departments/teams
- Excellent interpersonal skills and a good team member