Housekeeping Attendant (Conrad Singapore Orchard)

Singapore
Permanent
Full-time

2 days ago

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have.What will I be doing?As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:

To follow payroll and sign in and out procedures.
To understand the work report and know how to utilize relevant applications e.g Inigma during shift.
To ensure trolley is adequately and properly stocked.
To clean, dust, sanitize and supply (including amenities) all guest rooms (including bathrooms) assigned daily, according to procedures.
To make a bed and vacuum the floors in a guest room.
To turn down and supply (turn down amenity) all guest rooms assigned daily, according to procedures.
To properly use all cleaning supplies and equipment.
To update completed guestrooms through Inigma
To handle “Do Not Disturb” and “Double Lock” room in accordance to procedure.
To keep corridors clean, neat, and free of litter in all assigned areas.
To clean and maintain the pantry in a tidy, neat and orderly manner.
To remove when necessary room service trays and trolleys to service area.
To maintain par established in all guest room for linens and supplies.
To assume possession of hotel keys during a shift and keep them secure.
To observe uniform and dress standards on a daily basics.
To offer any assistance possible to guests.
To report to Security office on any valuables found in guestrooms.
To report any maintenance deficiencies of guestrooms, corridors or service areas.
To respond properly to any hotel emergency or safety situation.
Able to perform other tasks or projects as assigned by supervisors or management.
Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Slight reading, writing and oral proficiency in the English language.
Pleasant and caring attitude towards the guest.
Ability to work independently and exercise initiative.
Flexibility to work varied shift and on weekend.
Able to work well as part of a team.

What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton

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