Invigilo Technologies is a fast-growing AI startup on a mission to create safer industrial worksites through cutting-edge video analytics. Our platform leverages computer vision, and IoT to detect unsafe actions and conditions in real-time, helping companies across construction, manufacturing, logistics, and oil & gas enhance workplace safety. We are trusted by safety-conscious teams across the world. If you're excited about building impactful technology and shaping the future of workplace safety, we’d love to have you on our journey.Job DescriptionRole OverviewAs a Customer Success Intern, you’ll work closely with our clients to ensure smooth onboarding, adoption, and usage of our safety AI platform. You’ll also support our internal teams with documentation, feedback loops, and process improvements to drive client satisfaction and retention.What You’ll DoAssist in onboarding new clients to our AI safety platformSupport day-to-day communication with customers to resolve inquiries and ensure platform adoptionPrepare customer-facing documentation, training materials, and performance reportsGather client feedback and coordinate with Product and Tech teams for enhancementsMonitor usage metrics and flag potential churn or upsell opportunitiesParticipate in safety audits, user walkthroughs, and training sessionsSupport the Customer Success Manager in refining playbooks, SOPs, and CRM hygieneWhat We’re Looking ForStrong communication and interpersonal skillsDetail-oriented with excellent organization and follow-upTech-savvy, comfortable learning new platforms and tools quicklyProactive, eager to learn, and takes ownership of tasksBonus: Experience with customer-facing roles, startups, or safety/industrial sectorsBonus: Familiarity with CRM tools like HubSpot or NotionWhat You’ll GainHands-on experience in B2B SaaS customer successExposure to AI-powered safety solutions used by global industrial playersMentorship from the founding and operations teamCertificate of completion and potential for a full-time offerApplication InstructionsPlease apply for this position by submitting your text CV using InternSG. Kindly note that only shortlisted candidates will be notified.