Manager, Industrial Relations

• Responsible for designing and delivering a comprehensive industrial relations strategy with the key focus on strengthening of union management relations and union engagement.
• Act as the focal point for union related matters, provide timely feedback from union to internal stakeholders, HR business partners and HR centres of Excellence where required.
• Collaborate with line managers and HR Business Partners to address all phases of employment related issues involving union such as performance management, grievance handling and disciplinary related matters.
• Partner internal stakeholders and HR Business Partners to engage and seek union inputs pertaining to roll out of new company initiatives and policies.
• Provide guidance and technical expertise to HR Business Partners relating to Industrial Relations Act, Trade Unions Act and Collective Agreement interpretations.
• Foster stronger union management relations by organizing tripartite activities such as Public Transport Workers Appreciation Day, Labour Management Training and Labour Management Retreat.
• Participate and assist in collective bargaining and annual bonus and merit increment negotiations.
• Assist to conciliate and resolve employment related disputes at Ministry of Manpower (MOM) and/or Tripartite Alliance for Dispute Management (TADM)
• Lead and/or participate in other cross functional projects as assigned.

• A degree in any discipline.
• Experience in partnering union to promote strong labour management relations.
• Sound knowledge of local labour legislation such as the Employment Act and Industrial Relations Act.
• Well versed in handling employee grievances and collective bargaining.
• Prior experience working in employee relations or industrial relations role would be advantageous.

• Good interpersonal and problem-solving skills.
• Self-starter with strong leadership qualities.
• Excellent written and oral communication skills.
• Ability to hands-on, multi-task and handle stress well.

SMRT Corporation