#SGunited Jobs Senior Desktop Engineer
- Singapore
- Permanent
- Full-time
- Proven experience in desktop support, with team leadership and VIP support preferred
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Willing to travel overseas on a short notice.