Sales Coordinator- Marine Projects

• Responsible for processing client inquiries via email and phone calls, as well as liaising with customers on service inquiries.
• Customers must be contacted and provided with information in response to requests about accounts, products, and services.
• Able to generate sales from consumer inquiries.
• Liaise with consumers regarding fulfilment issues.
• Handling and resolving consumer billing or service issues.
• Answer consumers' inquiries about the services or products, as well as the organization's maintenance or operation.
• Must ensure effective customer service by coordinating the customer's service requirements with other relevant departments as needed.
• Proper planning for allocating service engineers to assigned jobs, as well as accurate records and timely mode.
• Handling Purchasing items based on consumer requests and the ability to work under pressure.
• Ensure that allocated vessels are continually monitored.

• Take responsibility for completing work once engineers have submitted reports.

• Minimum of 1 year experience in the marine industry.
• After two years of service, an existing Service Engineer will be promoted to Service Coordinator through an internal promotion process.
• Leadership skills in allocating Service Engineers for given jobs.

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