
PACSS Repair Technician Lead
- Singapore
- Permanent
- Full-time
- Technical Leadership:
- Guide and mentor a team of repair technicians ensuring high performance and productivity.
- Allocate tasks and manage daily workloads, ensuring that repair schedules and deadlines are met.
- Conduct regular team meetings to communicate goals, expectations, and updates.
- Monitor team performance and provide regular feedback and coaching.
- Technical Oversight:
- Perform advanced repair and troubleshoot complex technical issues on IFE components including PCB/Electronic Modules and provide guidance to technician and resolve them.
- Perform maintenance of diagnostic tool and test equipment such as Tester SW loading to guarantee precision and reliability
- Quality Assurance and Safety:
- Implement and enforce quality control measures to ensure all repairs meet relevant regulations (EASA, FAA, CAAS), industry standards such as IPC and internal policies on safety, quality and documentation.
- Conduct final inspections on completed repairs to confirm compliance and proper functionality
- Process Improvement:
- Identify opportunities for process improvements to enhance efficiency, reduce turnaround times, and minimize costs
- Collaborate with Repair Supervisors to implement best practices and streamline operations.
- Documentation, Reporting & Customer Communication
- Assists in ensuring completeness and accuracy of documentation from technician
- Prepare and submit regular reports on team performance, productivity, and any issues encountered.
- Communicate with Repair Rep regarding repair status, estimated completion times, and any issues or delays.
- Address customer concerns and ensure their requirements are met to their satisfaction.
- Advanced Technical Expertise
- In-depth knowledge of electronic circuit repair, testing methodologies, and diagnostic equipment.
- Familiarity with IFE system components, functionality, and industry standards such as IPC-A-610, IPC-J-STD-001, etc.
- Leadership and Team Management
- Actively involved in training new technicians and developing team skills
- Strong organizational skills for assigning tasks, managing workloads, and ensuring accountability.
- Regulatory Compliance
- Comprehensive understanding of aviation regulations (FAA, EASA) and experience integrating compliance into daily operations.
- Competence in maintaining detailed documentation and following standardized procedures.
- Problem-Solving and Decision-Making
- Capacity to quickly diagnose technical issues, evaluate possible solutions, and determine effective repair strategies.
- Skilled in making data-driven decisions to enhance process efficiency and product quality.
- Communication Skills
- Proficient in giving clear instructions, providing constructive feedback, and delivering concise status updates to management.