Director, Product Management
- Singapore
- Permanent
- Full-time
- Work with our Product, Service & Client Implementation and Operations teams to document business requirements for new products and platforms or for enhancements to existing products and processes.
- Work with Business Analysts to interpret business requirements for technical teams and assist them in requirements understanding and finalise on User Stories. Translate technical alternatives and solution plans to business teams and assist business teams in understanding the impact.
- Develop product delivery roadmap; align with product/ sales commercialisation strategy.
- Gain in-depth understanding of business processes to articulate use-cases/user-stories for identifying features/capabilities for the identified platforms.
- Review and signoff on the user-stories prepared by Business Analysts teams
- Defining operating model and client implementation procedures in conjunction with Operations, Client Implementation teams, Client Service Group and Technology partners
- Monitoring the implementation of the end-to-end delivery of product projects & milestones
- Managing User Acceptance Test and Production Verification runs.
- Perform executive program reporting; develop program work plan
- Ensuring successful product implementation post technical implementation
- Ensuring adequate training and knowledge transfer to in-country users
- Support pilot client implementation
- Plan and manage client migration
- Managing the annual platform and related channel partner upgrade projects
- Continuous process improvement to update platforms to improve operations flexibility and business relevance
- Forward planning for pipeline initiatives
- Maintain regular connect and engagement with key stakeholders periodically to refine backlog; lead the team to work towards optimising the product value based on continuous feedback.
- 15+ years of banking experience
- Degree in Business or equivalent disciplines. Degree in Information Technology is an advantage.
- Prior experience on Payments Product is a plus.
- Working knowledge of ISOXML 20022 formats for Cash Management
- Good understanding of API and how these are used in the Banking sector
- Strong Product management, Project management, and analytical problem-solving skills and use of relevant tools
- Solid product management experience in implementing medium-large scale product enablers and platforms
- Good knowledge of global cash management practices
- Ability to work to tight timelines and at the same time produces a quality deliverable.
- Ability to engage stakeholders within business, operations and technology.
- Excellent interpersonal, communication and writing skills.
- ISO20022
- Payments
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.