
Executive/Senior Executive - Research and Instruction Services
Singapore University of Social Sciences
- Singapore
- Permanent
- Full-time
- Provide research assistance by answering simple enquiries
- Provide/assist in research consultation services to SUSS community
- Provide onsite support by answering enquiries from walk-in users via the library service counter. Counter duties may involve weekday evenings and weekends.
- Plan, schedule and organise information / instruction services.
- Provide instruction services to students.
- Create and update online guides, FAQs, videos and other digital learning objects.
- Coordinate and produce content for the library blog, collaterals, website, Intranet, digital notices, and other publicity channels.
- Develop and deliver communications, promotion and outreach strategies and initiatives that serve to inform and engage the SUSS community.
- Manage the library website, including updating, monitoring usage and optimising access.
- Analyse, monitor and report on usage and feedback on services and the effectiveness of promotion and marketing activities and programmes.
- Participate in library-wide and university-wide initiatives and special projects such as Orientation and Graduation Ceremony.
- Perform other departmental or organizational accountabilities or duties as necessary or assigned.
- Degree, preferably in the sciences, social sciences, or humanities.
- 2-3 years of experience working in a library, preferably in an academic library.
- Experience creating a wide variety of written communications (newsletters, marketing announcements, web content, internal communications, etc.) and working with web publishing tools such as LibGuides and WordPress.
- Proficient in the use of graphic and media tools such as Adobe Creative Suite, and social media platforms.
- Ability to work independently as well as foster teamwork and collaboration with internal and external parties.
- Highly service-oriented with an ability to take a user-centred approach in the provision of library services.
- Competitive Pay Package
- Hybrid Work Arrangement (Subject to Job Role)
- Medical Benefits
- Flex Benefits
- Family Care Leaves
- Volunteer Service Leaves
- Wellness & Recreation Activities
- Lifelong Learning Opportunities
- Career Development Opportunities through Internal Job Postings and Transfers