Senior Assistant Manager/Manager, Operations, RHSO
National University Health System
- Singapore
- Permanent
- Full-time
- Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
- Transition care programme
- Community Health Posts
- Support in operations planning in the following assigned areas:
- Data analysis and monitor workload
- Manpower planning and management
- Collaborate and engage community partners to co-ordinate community operations
- Drive continuous improvement to enhance care and residents experience including:
- Pilot new programmes and processes
- Evaluate the use of technology to ease workflow improvement
- Evaluate success of pilot programs for future action
- Manage service related feedback and ensure residents' concerns are addressed
- Evaluate feedback and identify potential service gaps for improvements
- Lead in regional community operations team in assigned areas:
- Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
- Develop team members to enhance their skills & harness their potential
- Integrate team with the other RHSO departments and divisions
- Any other duties
- Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
- Able to think critically and strategically, with strong conceptual and analytical abilities
- Strong planning, project management and organisational skills
- Able to work well with others, to foster buy-in and collaboration
- Good verbal and written communication skills.
- Microsoft office. (Excel, Word, PowerPoint)
- Experience in strategic planning and/ or programme development would be advantageous