
DC Shift Technician
- Singapore
- Permanent
- Full-time
- • Lead a team of contractors or vendors and support in the daily data centre operations
- • Perform data centre operations in terms of monitoring and management for infrastructure systems, DC environment and facilities
- • Monitor critical facilities and infrastructure system alerts and perform necessary escalation
- • Perform incident management and escalation pertaining to any facilities and system downtime
- • Manage and administer the service desk operations
- • Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
- • Assist in the planning and execution of disaster recovery activities
- • Administer and ensure building records, licenses, permit and etc are properly documented.
- • Ensure procedures, processes and service level are being followed for any service delivery and operations
- • Periodic review of the data centre operations and report any gaps and issues
- • Prepare and update of Data Centre and Service Desk monthly report
- • Possess a Diploma in Computer Science or equivalent
- • Possess Data Centre Certifications such as Certified Data Centre Professional
- • Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
- • Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
- • Familiar with Service Desk operations and incident management process
- • Basic understanding on the operation of MEP systems
- • Resourceful, analytical and problem solving skill
- • Good communications and interpersonal skills
I want to work for JLL.